 FREQUENTLY ASKED QUESTIONS Is it safe for me to use my credit card when I order? Yes, we have a completely secure merchant account system that automatically checks your credit card number and deposits the money into our bank account without anyone even seeing your credit card number or information. So it's completely secure. How will my product be shipped? All orders are shipped by FedEx, UPS, or United States Postal Service. How long will it take to receive my order? 7-10 business days after you place your order. If our supplier would happen to be out of the product you ordered, we would let you know and tell you how long it will be. Do you take international orders? Unfortunately not at this time, just orders placed in the United States of America. What is your return policy? We firmly stand behind all the products we offer to our customers. If you need to return an item because it was damaged or mistakenly shipped, it must be returned in it's original packaging. Should you return the product packaged differently a restocking fee may be charged. If you need to return an item please e-mail us at: support@tiffanylampsdirect.com and we will contact you within 24-48 hours and give you exact instructions and an RMA (returned merchandise authorization) on how to return your order. What is your warranty on your products? The manufacturers warranty on our products is 90 days. Should you have problems before 90 days let us know and we will replace the item. | 
